patientfeedback


INSTRUCTIONS: Please rate the following services while visiting AFC. Select the number that best represents your feelings. If a question does not pertain to you, select N/A. Thanks for your help!

4 Excellent
3 Good
2 Satisfactory
1 Poor
N/A Not Applicable

Note: All fields are required unless marked with *.



1. Patient's Name

 
2. Patient's E-mail Address

 
3. Patient's Gender

Male
Female

 
4. Patient's Date of Birth

 
5. Date of Visit

 
6. AFC Location

 
7. Physician's Name

 
8. Patients First Visit?

Yes
No

 

Staff Courtesy and Professionalism

9. Clerical/ Front Office Staff

4   3   2   1   N/A   
 
10. Nurses, Lab Techs, and X-Ray Techs

4   3   2   1   N/A   
 
11. Care Provider

4   3   2   1   N/A   
 
12. Attention given to your healthcare needs by your Care Provider (Physician or Nurse Practitioner)

4   3   2   1   N/A   
 
13. How long was your office visit today?

Less than an hour
1.5-2 hours
2.5-3 hours
Greater than 3 hours

 
14. What will be your overall assessment for today's visit?

4   3   2   1   N/A   
 
15. Cleanliness and appearance of the facility

4   3   2   1   N/A   
 
16. Would you recommend our clinic to others?

Yes
No

 
17. How did you hear about AFC?

TV
Internet
Word of Mouth
Yellow Pages
Location
Other

 
18. Did anyone inform you about U-Save Pharmacy (Birmingham and Huntsville only)?

Yes
No
Does Not Apply

 
19. Did anyone inform you about our other services WeighToLive NexStep Physical Therapy, and Specialty Services (Birmingham Area only)?

Yes
No
Does Not Apply

 
20. Please feel free to write any additional comments that you feel might help us improve our service.

 
 



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